Fix Finder

Tell us what it's doing,
We'll tell you which part.

Every part of a Stealth chair is replaceable and each one is in stock. Find the symptom below and we will point you at the part and the walkthrough.

  1. Symptom

    The chair slowly sinks while I am sitting in it

    Usually the gas cylinder has lost its seal, which is the single most common failure on any pneumatic chair and is not repairable.

    Fix Your chair needs a new cylinder.

  2. Symptom

    The chair rolls away from me on stage

    Usually The standard 60mm casters are on a tilted or uneven surface. They are best for a flat studio floor.

    Fix Go bigger before you go static. TourMax 4-inch touring casters roll over uneven surfaces rather than skating on them, and every set includes a locking wheel. Full glides are the answer only if you want the chair completely stationary.

  3. Symptom

    The backrest will not stay upright

    Usually The upright adjustment knob has worn or backed out, so the backrest can no longer hold its set height.

    Fix Replace your backrest height adjustment knob.

  4. Symptom

    The arm rest has gone loose

    Usually The arm rest knob has stripped or loosened.

    Fix Install a new armrest knob.

  5. Symptom

    The seat has come off or makes me feel like im falling out of the chair.

    Usually The seat bushings have worn or broken. They are the sacrificial part in the mechanism, so they are meant to go before anything structural does.

    Fix Replace the bushing set.

  6. Symptom

    The chair will not go high enough for my console

    Usually You are at the top of a standard or touring cylinder. Front of house desks and standing racks often sit above what a normal office chair reaches.

    Fix fit the next height of cylinder. If you are going from a studio to touring cylinder, add a footring so you have somewhere to rest your feet.

  7. Symptom

    The base is cracked or a caster has snapped off

    Usually The base has taken an impact, usually in transit.

    Fix Install a new base.

  8. Symptom

    The height lever does nothing when I pull it

    Usually Your cylinder underneath it has failed.

    Fix Replace your cylinder

Not sure which of these it is? Open a ticket from our support page and we will help you find the parts you need. Chairs under five years old with manufacturing defects are fully covered by our warranty.