Brand: ErgoLab
Stage Glide casters
Stage Glide casters
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STAGE GLIDE PERFORMANCE CASTERS (SET OF 5)
Controlled mobility for performance environments • ABS-protected rubber compound • Zero floor marking • Stage-safe design • Broadcast-quiet operation • Professional venue protection
PRECISION CONTROL MEETS FLOOR PROTECTION
Stage environments demand a different kind of mobility. You need casters that roll smoothly across performance surfaces without the aggressive all-terrain capability of tour wheels. You need movement that's controlled, predictable, and absolutely floor-safe. Stage Glide casters are engineered for venues where floor protection is paramount—broadcast studios, performance stages, houses of worship, theaters—anywhere that expensive flooring meets professional production.
WHAT STAGE GLIDE CASTERS DELIVER:
Here's the critical distinction: TourMax casters are built for obstacle crushing and all-terrain mobility. Office casters prioritize smooth studio floors. Stage Glide casters are engineered for controlled movement in performance environments where floor protection is non-negotiable. When you're working on a $50,000 stage floor or in a broadcast studio with specialized flooring, you need casters that respect the venue while providing professional mobility.
WHEN STAGE GLIDE CASTERS ARE ESSENTIAL:
- Performance stages: Theaters, concert halls, recital venues where floor damage means expensive refinishing
- Broadcast studios: TV studios, radio booths, podcast facilities requiring silent operation and floor protection
- Houses of worship: Sanctuaries, altars, choir lofts with delicate wood or specialty flooring
- Recording studios: Control rooms where quiet operation matters more than cable-crushing capability
- Corporate boardrooms: Executive spaces with premium hardwood or specialty flooring requiring absolute protection
- Dance/rehearsal studios: Marley floors, sprung wood systems that can't tolerate aggressive casters
- Museum/gallery spaces: Historic floors, art installations where preservation trumps mobility
- Instrument performance: When seated at pianos, organs, or orchestral positions requiring subtle repositioning
The Stage Glide design philosophy is simple: provide smooth, controlled mobility while treating every floor surface like it's irreplaceable. Because in many venues, it is. The ABS housing eliminates any possibility of metal contact, the rubber compound provides grip without aggression, and the overall design prioritizes venue protection over extreme mobility. This is mobility engineered for permanent installations and prestigious venues.
THE PROFESSIONAL CASTER SPECTRUM
Three caster designs. Three distinct professional applications. Choose based on environment.
Basic mobility
Controlled mobility
Maximum mobility
Offices
Smooth floors
Broadcast
Worship
FOH
Cable runs
STAGE GLIDE POSITIONING:
When floor protection and quiet operation are non-negotiable. When you need professional mobility without aggressive all-terrain capability. When the venue matters as much as the performance. Stage Glide: Respectful mobility for prestigious environments.
THE THREE-CASTER STRATEGY: Many professionals maintain all three caster types and swap based on venue. Office casters for dedicated studio work. TourMax for touring and cable-heavy environments. Stage Glide for broadcast, performance venues, and anywhere floor protection is critical. 5-minute swap, infinite venue adaptability.
ABS HOUSING: ENGINEERED FLOOR PROTECTION
The defining feature of Stage Glide casters is the ABS (Acrylonitrile Butadiene Styrene) protective housing. This isn't just a cosmetic cover—it's an engineered barrier between your chair's metal components and expensive venue flooring. Every potential contact point is protected by impact-resistant polymer.
100% METAL-FREE FLOOR CONTACT
The ABS housing completely encapsulates all metal components. Only the soft rubber tread and smooth ABS polymer touch your floors. Zero possibility of scratches, marks, or damage from metal edges, swivel mechanisms, or mounting hardware.
ABS HOUSING BENEFITS:
- Impact protection: ABS polymer absorbs bumps and contact that would otherwise transfer to flooring
- Chemical resistance: Resists cleaning products, stage treatments, and environmental exposure
- Temperature stability: Maintains properties from cold venues to hot stage lights
- Smooth edges: Molded design eliminates sharp edges that could catch or scrape
- Visual indicator: Black ABS housing makes it obvious these are floor-safe casters
- Structural integrity: Engineering-grade polymer supports professional loads without deformation
This design philosophy extends throughout the caster. The rubber compound is specifically formulated for controlled movement rather than aggressive grip. It provides enough traction for stability without the "grabby" characteristics that can mark delicate floors. The result is mobility that respects the venue—smooth, predictable, and absolutely floor-safe.
STAGE GLIDE IN ACTION: PROFESSIONAL APPLICATIONS
TV and radio studios demand absolute silence and zero floor damage. Stage Glide casters deliver both. The rubber compound eliminates rolling noise that microphones would pick up. The ABS housing protects expensive studio flooring from any contact damage. When you're broadcasting live, there's no second take—equipment has to perform flawlessly and silently. Stage Glide: broadcast-grade mobility.
Historic theaters often feature irreplaceable hardwood stages and specialty flooring. One scratch from a metal caster could mean thousands in refinishing costs. Stage Glide's ABS housing and soft rubber tread treat these surfaces with the respect they deserve. The controlled mobility also prevents unintended movement during performances—critical when you're mixing a live show or operating lighting controls.
Sanctuaries combine acoustic sensitivity with floor preservation needs. Stage Glide casters excel in both areas. Silent operation ensures no disruption during services or recordings. The floor-safe design protects everything from historic wood to modern worship center flooring. Many worship tech directors choose Stage Glide specifically because it respects both the acoustic and aesthetic requirements of sacred spaces.
Recording engineers working classical sessions need mobility without noise or floor damage. Concert halls feature some of the most expensive flooring in the performance world. Stage Glide casters allow engineers to reposition between takes without generating noise that sensitive classical microphones would capture. The controlled movement also prevents accidental rolling during critical recording moments.
Marley floors and sprung wood dance systems are extremely vulnerable to caster damage. Standard casters can leave marks, create depressions, or tear the Marley surface. Stage Glide's soft rubber compound and ABS protection make them safe for these specialized floors. Dance studio operators often specify Stage Glide casters to protect their significant flooring investments.
When working around priceless artifacts and historic flooring, equipment must be museum-grade safe. Stage Glide casters meet conservation standards for floor protection. The controlled mobility prevents accidental movement near sensitive installations. Many museums specify Stage Glide for any wheeled equipment used in exhibition spaces.
High-end corporate environments feature premium hardwood and designer flooring that demands protection. Stage Glide casters maintain professional aesthetics while ensuring zero floor damage. The quiet operation is essential for video conferences and presentations. When executives invest in $100,000 boardroom tables and flooring, they expect furniture that respects that investment.
CONTROLLED MOBILITY: THE STAGE GLIDE DIFFERENCE
TourMax casters are designed for maximum mobility—rolling over anything in their path. Office casters prioritize basic movement on smooth floors. Stage Glide occupies a unique position: controlled, predictable mobility that respects the environment. This isn't about obstacle crushing or hyper-mobility—it's about precise positioning with absolute floor safety.
STAGE GLIDE MOBILITY CHARACTERISTICS:
THE PERFORMANCE PARADOX: In many professional environments, less mobility is actually more functional. When you're operating a lighting console during a live performance, you don't want your chair rolling away when you stand up. When you're mixing a broadcast, you need stability more than extreme mobility. Stage Glide casters provide exactly the amount of movement needed for professional work—no more, no less. Controlled mobility is professional mobility.
INSTALLATION: SAME SIMPLE PROCESS
Turn chair upside down on soft surface. Pull each caster straight out with steady pressure. The grip ring compression fit releases cleanly.
Use compressed air or cloth to clean the five mounting sockets. Remove any debris for proper Stage Glide seating.
Align each Stage Glide stem with socket. Push straight down firmly until you feel the grip rings engage with a solid "click." Same universal 7/16" × 1-3/8" grip ring stem as all Stealth casters.
Flip chair upright and test movement. Stage Glide provides smooth, controlled rolling with no drift. Verify the ABS housing clears the floor properly. Installation complete in under 5 minutes.
NOTE ON LOCKING MECHANISM:
Stage Glide casters do not include a locking caster. The controlled resistance design provides inherent stability without locking. For applications requiring positive locking (elevated stages, critical broadcast positions), consider pairing with our standard office caster set that includes a locking option.
PROFESSIONAL TIP: Stage Glide casters are perfect for venue work where you're constantly moving between different floor types. Install them for a theater tour, broadcast residency, or any extended venue work. The floor protection gives venue managers confidence while the controlled mobility gives you professional positioning. Respectful mobility that venues appreciate.
TECHNICAL SPECIFICATIONS
Universal fit for all Stealth and ErgoLab chair models. Stage Glide casters use the same industry-standard 7/16" × 1-3/8" grip ring stem as all our caster options. These are genuine OEM components engineered to our specifications—not generic casters with ABS covers. The precision ball bearing swivel, controlled resistance, and floor-safe design represent purpose-built engineering for performance environments.
BUILT FOR VENUES, ENGINEERED FOR PROFESSIONALS
Stage Glide casters exist because venues have requirements that standard casters can't meet. When you're working in a historic theater, the venue manager cares more about floor preservation than your mobility needs. When you're in a broadcast studio, silence matters more than all-terrain capability. Stage Glide bridges that gap—professional mobility that venues actually welcome.
VENUE MANAGERS LOVE STAGE GLIDE BECAUSE:
Zero floor damage risk • Silent operation • Controlled movement • Professional appearance • No metal contact • Suitable for any performance surface
We developed Stage Glide after countless conversations with broadcast engineers, theater technicians, and venue managers. They needed a caster that prioritized floor protection without sacrificing professional functionality. The ABS housing eliminates their biggest fear—metal scratches on expensive flooring. The controlled mobility prevents unwanted movement during critical moments. The silent operation respects the acoustic requirements of performance spaces.
This is equipment designed for the realities of venue work. When you show up with Stage Glide casters, venue managers relax. They see the ABS protection, the soft rubber tread, the professional engineering. They know their floors are safe. That trust translates to better working relationships, return bookings, and professional reputation.
VENUE-GRADE ENGINEERING • FLOOR-SAFE DESIGN
When the venue matters as much as the performance, Stage Glide delivers professional mobility with absolute floor protection. Respectful engineering for prestigious environments.
STAGE GLIDE MAINTENANCE: PRESERVING PERFORMANCE
The ABS polymer housing can accumulate dust and stage debris. Wipe down regularly with a damp cloth. For stubborn marks, use mild soap solution. The ABS material resists most cleaning products, but avoid harsh solvents. Clean casters maintain professional appearance in prestigious venues.
Check the rubber compound for wear, especially if used on rough surfaces. Look for uneven wear patterns that might indicate alignment issues. The soft durometer rubber will show wear faster than harder compounds—this is normal and ensures floor protection. Replace when tread depth affects smooth rolling.
Stage Glide's controlled resistance should remain consistent. If swivel becomes too loose (loses control) or too tight (binds), the caster needs service. The precision ball bearing mechanism is sealed but can accumulate debris over time. Consistent swivel resistance is critical for controlled positioning.
Different venues require different maintenance. Theaters with rosin on stages need more frequent cleaning. Broadcast studios with carpet generate static—use anti-static spray on casters. Outdoor venues expose casters to weather—dry thoroughly after exposure. Match maintenance to venue demands for optimal performance.
WHAT'S INCLUDED
• ABS polymer protective housing (black)
• Soft durometer rubber tread compound
• Precision ball bearing swivel mechanism
• 7/16" × 1-3/8" grip ring stems (universal fit)
• 100% non-marking, floor-safe design
• Broadcast-silent operation
• 300 lb total weight capacity (60 lbs per caster)
• Compatible with all Stealth & ErgoLab chairs
Note: Stage Glide casters do not include a locking mechanism. For applications requiring positive locking, consider our office caster set with locking option.
COMPLETE YOUR VENUE SETUP
Build the perfect configuration for any professional environment:
Includes locking caster—pair with Stage Glide when you need positive locking capability
Keep for touring—swap to Stage Glide for venue residencies and broadcast work
Ultimate floor protection—stationary glides for permanent positions or instrument performance
Essential for long broadcast sessions and extended venue work
Keep drinks secure—critical in broadcast and performance environments
Features
Features
Set of 5 Casters for making mobility easy in all conditions from stages, carpet, wood, and more. Includes 1 locking caster to lock in place while in a position.
Dimensions
Dimensions
4" x 1" Swivel Caster-sold in a set of 5
Double ball raceway swivel design
Soft Black Thermo Plastic Rubber Tread on Polyolefin Core
Non-Marking Tread
Plain Bore Wheel Bearing
7/16" x 1-3/8" Grip Ring Stem
4-23/32" Load Height
3-1/4" Swivel Radius
5/16" Axle and Nut
Zinc plated finish
125 lbs Capacity
Who Is This For?
Who Is This For?
Anyone who Owns a stealth/Ergolab chair. These are specifically designed and should not be used with any other chair due to stability and size of wheels.
Warranty
Warranty
Every Stealth Chair is backed by a comprehensive 5-year warranty, ensuring long-lasting durability and performance. We stand behind the quality of our ergonomic design and ZenWave technology, so you can focus on your work with peace of mind. Our warranty covers manufacturing defects, ensuring your chair stays as dependable as the day you purchased it.
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DETAILS
STEALTH CHAIR TECHNOLOGY
Patented engineering that actually improves your back health while you work
WHY TRADITIONAL CHAIRS DESTROY YOUR BACK
The revolutionary Stealth™ chair was designed for professional music, lighting, and video engineers who sit at different heights working at consoles, desks, and control surfaces. Specifically produced in non-reflecting Midnight Black, the Stealth is perfect for FOH or side-stage locations—it won't reflect spotlights or light sources, keeping you invisible while you work your magic.
SEE THE DIFFERENCE IN ACTION
Watch how ZenWave™ motion technology supports your body in real working positions
CRITICAL SPECS & WHY THEY MATTER
Why it matters: Stage lights, camera rigs, and console monitors won't catch reflections from your chair. Critical for FOH positions, broadcast facilities, and side-stage work where even small reflections can distract performers or create visual issues on camera. This isn't about aesthetics—it's about professional invisibility.
Why it matters: The same material used in military and aerospace applications. This isn't cheap plastic—it's engineered composite that flexes precisely to distribute weight while supporting up to 350 lbs. The frame's unique flexing properties work with the mesh tensioning to eliminate pressure points. This technology is what makes the ZenWave™ motion possible.
Why it matters: Not all mesh is created equal. The Stealth uses different tension zones across the seat—tighter where you need support, more flexible where you need give. This precise engineering disperses your weight optimally regardless of your body position. Combined with the fiber-reinforced frame, this creates the "floating" sensation that eliminates pressure points completely.
Why it matters: When you lean forward to work, traditional chairs force your pelvis to rotate backward—stacking your spine unnaturally and crushing your discs. The Active Tilt seat pivots forward with you, maintaining proper pelvic position and natural spine curvature. This single feature prevents the 40%+ disc pressure increase that standard chairs create. You can lean into marathon sessions without cumulative damage.
PATENTED ZENWAVE™ MOTION TECHNOLOGY
The patented ZenWave™ motion provides unbinding, stress-free support as you lean forward naturally, protecting your lower back from further injury. The scientifically designed backrest moves with you to massage the lumbar area of your spine, increasing blood flow and nutrients to lower back muscles and intervertebral discs.
The patented ZenWave™ motion technology allows you to float forward and backward without harmful pressure. Your body's natural movements are supported, not restricted.
The Active Tilt™ seat plate pivots smoothly forward and backward to promote proper body alignment, maintaining your natural lordosis curve in all positions.
The "Free-Float" backrest stays with you as you lean forward, giving continuous support. Unlike static backrests that abandon you when you work.
Customize your seat and backrest position with three lever adjustments. Height, tilt angle, and backrest tension—dial in your perfect working position.
Cool breathable mesh prevents perspiration buildup and keeps your clothes looking fresh. No more sweat-soaked shirts during marathon sessions.
The floating backrest actively massages your lumbar region with every movement, increasing blood flow and nutrient delivery to discs and muscles.
PRESSURE DISTRIBUTION: TRADITIONAL VS STEALTH
Traditional Office Chair
Stealth Chair with ZenWave™
These aren't theoretical numbers. Independent ergonomic studies show that the Stealth Chair reduces pressure points by 70% compared to traditional office chairs, while providing 80% more continuous lumbar support during forward-leaning work positions. The result? You can work longer, feel better, and protect your career from chronic pain.
PERFORMANCE OVER TIME: 16-HOUR SESSION
- Consistent energy through 16+ hour sessions
- No back pain during or after work
- Better focus in final hours of project
- Reduced fatigue-related mixing errors
- Can work multiple days without recovery time
- Significant fatigue after 6-8 hours
- Lower back pain starting at hour 4
- Mental fog in final hours
- Increased mistakes and revision needs
- Require full day recovery between sessions
The difference compounds over years. Engineers using Stealth Chairs report 60% less chronic back pain and 70% fewer days lost to injury compared to colleagues using traditional office chairs. Your chair is either extending your career or ending it.
THE CONVEX-SHAPED FLOATING BACKREST
Most backrests are concave—curved inward. This creates pressure points and forces unnatural posture. The Stealth backrest is convex—shaped to exactly match the natural outward curve of your lumbar spine.
Combined with the spring-loaded floating mechanism, the backrest "floats" with your movements as you lean forward and backward. This constant rolling motion actually massages the muscles in your lower back, increasing blood flow and hydrating your intervertebral discs.
The result? Your back muscles stay refreshed even during extended work sessions. Unlike any other chair in the world, Stealth models support you in traditional upright seated position OR forward-tilted declining position. For the first time in human existence, there's a better, healthier way to sit.
The convex shape matches your spine's natural curve, eliminating pressure points and providing continuous massage with every movement
MILITARY-GRADE MATERIALS & CONSTRUCTION
Aerospace-grade composite materials engineered to flex precisely while supporting 350 lbs
Industrial-strength hydraulic lift system rated for 100,000+ cycles
Variable-tension zones engineered for optimal pressure distribution
Non-reflective midnight black finish resists chips, scratches, and stage wear
Every component is selected for one reason: longevity under professional use.
We don't cut corners. We don't use cheaper materials. We build chairs that outlast trends, tours, and technology upgrades. That's why we back them with a 5-year warranty—one of the longest in the entire furniture industry.
EXPERIENCE ZENWAVE™ TECHNOLOGY
Patented engineering backed by ergonomic science • 5-year warranty • Lifetime support
The only chair designed for how professionals actually work
Free shipping • 30-day trial • Replacement parts available
"Unlike any other chair in the world, Stealth models can be used in traditional upright seated position or in a forward-tilted declining position. For the first time in human existence, there's a better, healthier way to sit."
ABOUT STEALTH
ABOUT STEALTH CHAIRS
Almost 40 years of engineering excellence • Trusted by the world's top studios, tours, and venues
THE PROBLEM EVERY ENGINEER FACES
Here's something they don't teach you in audio school: the wrong chair will end your career faster than bad monitoring.
Almost 40 years ago, ergonomic researchers made a discovery that should have changed everything. When you move from standing to sitting, the load on your intervertebral discs increases by over 40%. And when you lean forward to work—the position every engineer, lighting designer, and FOH tech spends hours in daily—traditional office chairs become torture devices.
"As you raise your thigh to sit, forcing your knee to a 90-degree angle, your pelvis rotates backward and tucks your tailbone under. This positioning stacks your intervertebral discs in a way that creates massive pressure on the discs, the nerves radiating from your spinal cord, and the connective tissues in your lower back. This isn't discomfort—it's cumulative trauma disorder. The kind of chronic back pain that ends careers."
— Ergonomic Research, 1985
Standard office chairs are designed for people who lean back and rest. You don't rest. You work. You lean forward over consoles. You reach for faders. You're locked in position for hours chasing a mix, programming a light show, or dialing in a broadcast feed. Every minute in the wrong chair compounds the damage.
We built Stealth Chairs because there wasn't a better way to sit—until now.
WHO WE ARE
ErgoLab has been an industry leader in ergonomically correct chair design and manufacturing for nearly four decades. We're not a furniture company that stumbled into pro audio—we're ergonomic specialists who understand your unique demands.
People are different. Not profound, but most chair manufacturers overlook this. At ErgoLab, we've embraced it by designing each chair to not only fit your body, but to specifically perform in your demanding work environment.
WHY WE EXIST
Sit in a Stealth Chair for any length of time and you'll realize it's like nothing you've sat in before. That's because we design for a specific combination of physical attributes and professional responsibilities.
Our exclusive designs provide unparalleled support that promotes proper posture during both resting and working activities, minimizes fatigue, reduces chronic back/neck/arm pain, and increases circulation. All of which help you perform at your best.
THE SCIENCE: PATENTED ZENWAVE™ TECHNOLOGY
Using patented technology, we designed a chair that allows you to maintain the natural lordosis curve in your lower back while leaning forward—something impossible with traditional chairs.
The secret? A seat shell that pivots as you lean forward, combined with a convex-shaped, specially tensioned mesh surface. This eliminates harmful loading of the intervertebral discs in both active working and resting positions.
This technology also equalizes pressure from the seat surface, eliminating uncomfortable pressure points under your thighs, tailbone, and hips as you lean forward. You'll feel like you're floating.
THE FLOATING BACKREST THAT WORKS WITH YOU
While most backrests are designed with a concave shape (which creates pressure points), our backrest is shaped to exactly match the convex lumbar curve of your lower back. Combined with a spring-loaded floating mechanism, the backrest literally moves with you as you lean forward and backward.
Here's what makes this revolutionary:
The floating motion constantly rolls up and down your back, actually massaging the muscles to increase blood flow and hydration of the intervertebral discs. This massaging action keeps your back muscles refreshed even during marathon 16-hour sessions. Your back gets better as the day goes on, not worse.
Unlike any other chair in the world, Stealth models can be used in traditional upright seated position OR in a forward-tilted declining position. For the first time in human existence, there's a better, healthier way to sit.
TRUSTED BY THE INDUSTRY'S BEST
From major recording studios to world tours • From broadcast facilities to festival FOH positions
Stealth Chairs are the choice of professionals who refuse to compromise
WHERE STEALTH CHAIRS WORK
A Stealth Pro Chair at front-of-house
Tracking, mixing, mastering—anywhere engineers spend hours leaned forward over consoles
FOH, monitor world, lighting control—non-reflective midnight black won't catch stage lights
Side stage, control rooms, anywhere you need height adjustment and mobility
Video engineering, post-production, control rooms—precision work requires precision seating
Houses of worship, theaters, arenas—anywhere professional audio happens
Studio sessions, rehearsals, live performance—Performer Series stools for instruments
BUILT TO LAST, DESIGNED TO ENDURE
We don't cut corners. High-strength fiber-reinforced frames—the same material used in aerospace and military applications. Precision-tensioned mesh engineered to maintain its properties through years of daily use. Class 4 gas cylinders. Powder-coated bases. Every component selected for durability, not price.
That's why we back every Stealth Chair with a 5-year comprehensive warranty—one of the longest in the entire furniture industry. Most companies offer 1-2 years. We offer five. Because when you're engineering records that will be heard for decades, your chair should be built to the same standard.
WE ACTUALLY SELL REPLACEMENT PARTS
These chairs last so long, we actually sell replacement parts. Suspension bushings, cylinders, casters, levers, backrests—everything is serviceable and available. While other manufacturers expect you to throw away a $750+ chair when one component fails, we designed Stealth Chairs to be maintained and repaired.
This isn't planned obsolescence. This is engineered longevity.
Buy once, maintain forever.
Available replacement parts include: extra-tall cylinders for lighting positions • TourMax heavy-duty casters for tour life • suspension bushings for wear and tear • paddle arms for added support • executive backrests for reclining • beverage holders • chair glides for stationary positions. Everything you need to keep your chair performing like new.
CUSTOMER SERVICE THAT ACTUALLY CARES
Unlike companies that disappear after the sale, we refurbish our own chairs in-house and provide industry-leading customer support. Got a question at 11 PM before a session? Need a replacement part shipped overnight? Want to upgrade your existing chair?
We're here for you—not just at purchase, but for the life of your chair. When you invest in a Stealth Chair, you're not just buying furniture—you're joining a community of professionals who demand excellence and get real support when they need it.
CONNECT WITH US
We're located in Centennial, Colorado and ready to support you
7300 S Tucson Way
Centennial, CO 80112
(844) 319-7201
Call anytime for support
Monday - Friday
9:00 AM - 5:00 PM MT
EXPERIENCE THE DIFFERENCE
40 years of engineering excellence • 5-year warranty • Lifetime support
Your back will thank you. Your career will thank you.
"From major recording studios to world tours, from broadcast facilities to festival FOH positions—
Stealth Chairs are the choice of professionals who refuse to compromise."
Made for professionals, by professionals. Every Stealth Chair is engineered to support the people who create the soundtrack of our lives.
From the first take to the final master, we've got your back—literally.
SHIPPING
Shipping Varies based on size and location.
Each order is custom upholstered, assembled, and inspected before it leaves our facility in Centennial Colorado.
Most orders are completed within 2 weeks' time and shipped within the USA for a total of 3-4 weeks turnaround.
There are times when an order may be placed on backorder and you will be notified by the email and or phone number you provide.
For shipping, we commonly use UPS and have a standard rate of $99 to cover all costs of shipping in the USA. This allows us to ship daily from our facility to you in a timely manner and update your order accordingly.
On some larger orders, it may require custom freight or pallet-based shipping. We will work with our vendors to find the best available rate on shipping and or split an order to get it to you in a timely fashion and or reduce cost.
Once you place an order with Stealth Chairs and you are working with a dealer they will be notified that the order is confirmed and or shipping to make things easier for order transparency. If the order is shipping to the dealer you will still be notified of the order placement and or shipping by email on the order placed. If you would like additional notifications we can send them as well to the emails you provide and or you update VIA your crown seating account.
If You are outside the USA
Please Check with https://www.universal-distribution.co.uk/stealth Shipping will be calculated at check out and we are not responsible for any tariffs involved. You will be notified by the shipping company of these tariffs you are responsible for. We do our best to make sure you get the best rate by DHL, UPS, and or other companies to complete the shipping without additional costs. An average order with custom upholstery outside the USA is about 6-8 Weeks before you receive it.
Back-ordered based on materials
We use the best upholstery, materials, and components to create a seating experience that will last a lifetime. In doing this sometimes certain parts may be back-ordered due to volume, waiting on shipments, and or customized options provided for you. You will always be notified provided by the email on file and or a phone call from a representative to let you know of the new lead time and or options to change the order to expedite delivery.
Working with a dealer
When working with a dealer there may be times when your order is not updated by us. This is due to the dealer arranging the best delivery window and or notification has been paused to await other items from additional vendors, parts, and or items that you have placed on a larger order. You will be notified by your dealer on when or where these orders are from Stealth Chairs and if there is a delay the dealer can notify us or you of the expected time window based on the order.
How does the Stealth Chair come and or is it assembled?
Each stool may be dissembled based on the best method of shipping. The stool will be detached from the base and cylinder to make shipping easy. Each stool takes an average of 5-15 minutes to assemble out of the box. We do offer fully assembled stools based on your order for additional costs and shipping. Please reach out after you place the order to have it fully assembled and you will receive a separate invoice for this service.
Has my order shipped?
Click the "My Account / Order Status" link at the top right-hand side of our site to check the status of your order. How do I change quantities or cancel an item in my order?
Click the "My Account / Order Status" link at the top right-hand side of our site to view orders you have placed. Then click the "Change quantities / cancel orders" link to find and edit your order.
Please note that once an order has begun processing or has shipped, the order is no longer editable.
How do I track my order? Click the "My Account / Order Status" link at the top right hand side of our site to track your order.
My order never arrived. Click the "My Account / Order Status" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
An item is missing from my shipment. Click the "My Account / Order Status" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
My product is missing parts. Click the "My Account / Order Status" link at the top right-hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If your order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
When will my backorder arrive? Backordered items are those which our suppliers are unable to predict when they will have more in stock, but as soon as they do, we will be able to ship the item to you.
International ShippingDo you ship to my country?Please create an account by clicking the "My Account / Order Status" link at the top right hand side of our site. During signup, we'll ask for your shipping address details including country. If your country is not in the dropdown menu of available countries, unfortunately, we cannot ship to your country at this time.What are my payment choices?During the checkout process, you may choose any of our current payment options and continue to place your order. Please note that we will not ship your order until we receive payment from you.When will my order ship and what are my shipping charges?Shipping is automatically calculated prior to submit your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. We will ship your order shortly after we receive payment from you.What is the return policy?Please see ourTerms & Conditionsfor complete details regarding our return policy.Do I have to pay sales tax?You only have to pay sales tax if you are located in the same state as our warehouse.I have a question on my charges.Click the "My Account / Order Status" link at the top right-hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.I need a copy of my receipt/invoice.Click the "My Account / Order Status" link at the top right-hand side of our site to print invoices.When will my credit appear on my account?Credits usually take 7-10 business days from the time we receive your item(s).When will my credit card be charged?Your credit card will be charged within 24 hours prior to the shipment of your item(s).
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